EzDME Solutions Privacy Policy

Information We Collect

We collect personal information such as your name, phone number, email address, and other details necessary to provide our services. This information is collected when you create an account, place an order, fill out a form, or sign up for updates.

Use of Information

We use the information you provide to:

• Process orders and deliver products.
• Communicate with you about your orders, promotions, and updates.
• Provide customer support and respond to inquiries.
• Send SMS messages regarding order status or important updates.

Who Your Personal Information Is Shared With

We do not sell, distribute, or share your personal information with third parties except:

• When required by law.
• With your explicit written consent.
• With business associates who perform necessary functions (e.g., billing services) under strict confidentiality agreements.

SMS Opt-In Consent

To comply with regulations and protect your privacy, we want to make it clear that any phone number you provide for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes. By entering your phone number and opting in to receive SMS messages, you are providing your consent to receive messages from us related to your orders and other essential updates.

You must explicitly opt-in to receive text messages from EzDME Solutions. When you provide your phone number through our website’s intake form, you will be required to check a box indicating your consent. By checking the box, you acknowledge and agree to receive text messages from us related to order notifications, delivery updates, and other communications that are essential for your use of our services.

Opt-In Process

• If you provide your phone number on our website, you must actively check a box or take an affirmative action to confirm your consent before we can send you SMS messages.
• You are NOT automatically enrolled in SMS messaging programs without your explicit consent.

No Sharing of Phone Numbers with Third Parties

EzDME Solutions will not share, sell, or rent your phone number or any other personal information to third parties or affiliates for marketing purposes. We are committed to ensuring your information remains secure and private.

Data Security

We use industry-standard encryption methods to protect your personal information. However, no data transmission method over the internet or electronic storage can be guaranteed to be 100% secure. We strive to protect your information to the best of our abilities but cannot guarantee absolute security.

Notification of Data Breach

Although we take strict security measures, in the unlikely event of a data breach, we will notify affected individuals within 60 days of discovery, providing details and recommended actions.

Use of Cookies

Cookies help analyze web traffic and customize your online experience. You can modify your browser settings to decline cookies, though this may affect website functionality.

Links to Third-Party Websites

Our website may contain links to external sites. We do not control these sites and are not responsible for their privacy practices.

EzDME Solutions’ Protection of Protected Health Information (“PHI”)

Under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), we are required to maintain the confidentiality of your Protected Health Information (PHI) and provide notice of how we use and disclose it.

Use and Disclosure of PHI

We may use or disclose PHI for the following purposes:

For Treatment – To healthcare professionals involved in your care.

For Payment – To bill and collect payment from insurance providers.

For Healthcare Operations – To evaluate and improve our services.

For Health-Related Benefits – To inform you about relevant services or products.

For Individuals Involved in Your Care – To family members or caregivers, unless you object.
For Business Associates – To trusted partners who assist in providing services.

For Legal Compliance – As required by law, such as judicial proceedings, law enforcement, or public health reporting.

Your Rights

• You can opt-out of SMS communications at any time by following the instructions provided in the message or by contacting our customer service team.
• You can access, update, or delete your personal information by contacting us.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.