Terms & Conditions

These Terms and Conditions (“Terms”) govern your use of the Ezdme Solutions website, ezdmesolutions.com, the purchase of durable medical equipment (“DME”), and the use of associated services provided by Ezdme Solutions, including insurance billing and payment options through debit or credit cards. Throughout these Terms and Conditions, Ezdme Solutions is also referred to as “we” or “us.” You are referred to as “Customer” or “You” or “user(s). By accessing and using our Website or placing an order, you agree to these Terms.

1. General Information

Ezdme Solutions is a supplier of durable medical equipment (DME). We offer products for sale through insurance and provide the option to pay via debit and credit cards. Our services include the sale, delivery, and billing of medical equipment prescribed by licensed healthcare providers. By using our Website, you agree to be bound by these Terms and any additional policies we may provide.

2. Account Creation and Access

To access certain features of the Website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities under your account. You agree to provide accurate and up-to-date information, including your name, phone number, address, insurance details, and payment methods. Ezdme Solutions reserves the right to suspend or terminate your account if you breach these Terms or provide false information.

3. Use of Our Services

Durable Medical Equipment: We provide medical equipment for sale, including items covered by your insurance and those available for direct purchase using a debit or credit card.
Insurance Billing: We will verify your insurance coverage at the time of your order. You are responsible for ensuring the accuracy of your insurance details. If your insurance denies the claim, you are responsible for any outstanding balance.
Payment Methods: We accept payment through debit and credit cards for purchases not covered by insurance. By providing payment information, you authorize Ezdme Solutions to charge your selected payment method for the agreed-upon amount.
Returns/Exchanges/Refunds: Products may be returned or exchanged only under the conditions outlined in our Return & Refund Policy, subject to product condition and any applicable restocking fees.

4. Merchant Content and Data

Content Submission: By submitting any content to Ezdme Solutions, including but not limited to insurance information, medical prescriptions, or any other data (“Content”), you grant us the right to process and use such content for the purposes of providing services related to your purchase.
Data Use and Protection: We will handle your data in accordance with our Privacy Policy, ensuring compliance with all applicable data protection laws. By using our Website, you agree to the practices outlined in the Privacy Policy.

5. Warranties and Disclaimers

Product Accuracy and Suitability: Ezdme Solutions makes no representations or warranties regarding the accuracy, effectiveness, or suitability of any products sold through our services, whether for medical use or otherwise. All products are provided on an “as is” and “as available” basis. You acknowledge that the safety and suitability of medical equipment or products for your individual use depend on factors beyond our control, and you agree to use these products at your own risk. It is your responsibility to consult with a licensed healthcare provider before using any medical equipment or products.
Service Availability: Our services, including but not limited to insurance verification, product availability, and customer support, may be subject to errors, delays, or interruptions that are beyond our control. We do not guarantee that our website, services, or any content provided will always be available or error-free. We disclaim any responsibility for interruptions or limitations to our services or the website’s performance.
No Medical Advice: Ezdme Solutions does not provide medical advice through the website or its services. The content on our website, including product descriptions, informational materials, and customer support, is not intended to replace professional medical judgment or advice. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition or treatment.
No Guarantee of Accuracy or Security: While we strive to ensure the accuracy of the information provided on our website, we make no guarantees regarding the completeness, reliability, or timeliness of any content. Ezdme Solutions does not guarantee that our website or services will be free from errors, viruses, or other harmful elements, and we disclaim any liability for any damage to your devices or loss of data that may occur as a result of accessing or using the website.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Ezdme Solutions and its affiliates, including but not limited to our officers, directors, employees, agents, or any third-party providers of services or content (collectively, “Related Parties”), will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of the website or our services. This includes, but is not limited to, damages for loss of revenue, profits, data, goodwill, or use, as well as damages arising from service interruptions, computer or mobile device damage, system failures, or the costs of substitute goods or services.

In no event shall the total liability of Ezdme Solutions or its Related Parties exceed the amount you paid for the product or service directly related to the issue that gave rise to the claim. This limitation of liability applies whether the claim is based on contract, tort (including negligence), warranty, statute, or any other legal theory.

Exclusion of Certain Damages: Ezdme Solutions and its Related Parties are not liable for any loss or damage arising from bodily injury, emotional distress, or death, including any such damages resulting from the use or misuse of products or services provided by us. We disclaim any liability for damages caused by your reliance on content obtained through our website or services.

If any aspect of this limitation of liability is deemed unenforceable under applicable law, the scope and duration of such liability shall be limited to the maximum extent permitted by law.

7. Indemnification

You agree to indemnify and hold Ezdme Solutions, its affiliates, agents, and licensors harmless from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your breach of these Terms, your use of our services, or any violation of applicable laws.

8. Termination of Services

Termination by Ezdme Solutions: We reserve the right to suspend or terminate your account or access to our services if you breach these Terms or violate any applicable law or regulation.

Termination by You: You may terminate these Terms by closing your account and discontinuing the use of our Website. Termination will not affect any liabilities or obligations incurred prior to the termination date.

9. Changes to Terms and Services

Modification of Terms: We may update or modify these Terms from time to time. Any changes will be posted on this page, and the updated Terms will become effective immediately upon posting. Please review these Terms periodically for any changes.
Service Modifications: We reserve the right to modify or discontinue any services, features, or functionality of the Website at any time, with or without notice.

10. Governing Law and Dispute Resolution

These Terms will be governed by the laws of Texas, USA, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms will be resolved exclusively in the courts of Texas, USA.

Mediation: If a dispute arises, we encourage mediation before resorting to litigation. Please contact us for assistance in resolving any disputes.

11. Intellectual Property

All content on the Website, including trademarks, logos, product descriptions, and other materials, is the property of Ezdme Solutions or its licensors and is protected by applicable copyright laws. You may not use, copy, or distribute any content without our prior written consent.

12. Privacy and Data Protection

By using our services, you consent to the collection, processing, and storage of your personal data in accordance with our Privacy Policy. We comply with relevant data protection laws to safeguard your information.

13. Miscellaneous

These Terms constitute the entire agreement between you and Ezdme Solutions with respect to your use of the Website and our services. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Ezdme Solutions reserves the right to assign these Terms and any associated rights and obligations to affiliates or third parties.

14. SMS Consent

By providing your phone number and consenting to receive SMS messages, you acknowledge and agree that the phone number provided will be used solely for communications related to your orders and essential updates from Ezdme Solutions. We will NOT share your phone number with third parties or affiliates for marketing purposes.

Types of SMS Communications

Upon consenting to receive text messages from Ezdme Solutions, you may receive communications regarding the following types of messages:

Order confirmations and shipping updates
Delivery notifications
Customer support messages
Other important updates related to our services

Please note that standard messaging and data rates may apply, and message frequency may vary depending on the nature of your interaction with our services.

Message Frequency

Our SMS message frequency is estimated to be between 1-5 text messages per week, depending on your activity and interaction with our services. The frequency may increase during specific events or promotions.

Opt-In Method

You may opt-in for SMS messaging from Ezdme Solutions by providing your phone number during a call initiated through our website https://ezdmesolutions.com/. During the call, you will be asked for the following consent statement:

“Do you agree to receive text messages from Ezdme Solutions? Message frequency varies. Message and data rates may apply. Text HELP for help, and text STOP to opt-out. See our Privacy Policy at https://ezdmesolutions.com/privacy-policy/.”

No SMS communication will be initiated without your explicit consent, and your phone number will only be used for the purposes outlined in this agreement. Your information will not be shared with third parties or affiliates for marketing purposes.

Potential Fees for SMS Messaging

Carriers may charge fees for each message sent or received. These fees can vary based on the carrier’s pricing structure and whether the message is sent domestically or internationally.

Opt-Out

You can opt out of receiving SMS messages at any time by replying STOP to any received SMS message. Once you opt out, you will no longer receive SMS communication from Ezdme Solutions unless you opt back in.
To opt back in, simply reply START to any of our SMS messages. Opting back in will restore your consent to receive SMS communications.

Standard Messaging Disclosures

Messaging frequency may vary depending on your engagement with our services.

Message and data rates may apply.

To opt out at any time, reply STOP to any received SMS message.

For assistance, text HELP or visit our website at

https://ezdmesolutions.com/contact/.

Visit our Privacy Policy at https://ezdmesolutions.com/privacy-policy/ and our Terms and Conditions at https://ezdmesolutions.com/terms-of-services/.

15. Contact Us

If you have any questions regarding these Terms, please contact us at:
Ezdme Solutions

Address: 1100 Business Parkway, Suite 185,
Richardson TX 75081

Phone Number: (833) 329 6979

Email Address: hello@ezdmesolutions.com